Terms and Conditions

Welcome to Pahari Fashol. By using our website or placing an order, you agree to the following Terms & Conditions. Please read them carefully before using our services.

If you do not agree with any part of these Terms, please do not use our website or services.

1. Definitions

“Pahari Fashol”, “we”, “our”, or “us” refers to the Pahari Fashol brand and website.

“Customer” or “you” refers to anyone using the website or purchasing products.

“Products” refers to all items displayed on our website.

“Order” refers to any purchase request made through our website, WhatsApp, or Facebook.

2. Website Use

You agree not to:

Engage in fraudulent or illegal activities
Attempt to hack or damage the website
Provide false information while ordering

3. Product Information

We try to ensure that all product descriptions, images, and prices are accurate.

However, slight variations may occur due to:

Packaging differences
Seasonal availability
Natural product variations

We reserve the right to update product information or pricing at any time.

4. Pricing & Payment

All prices are listed in Bangladeshi Taka (BDT).

We accept:

bKash
Nagad
Rocket
SSLCommerz
Cash on Delivery (COD)

Orders may be canceled if payment cannot be verified.

5. Order Confirmation

Customers may receive confirmation through message or phone call.

Prepaid orders are processed after payment confirmation.

COD orders are considered confirmed once dispatched.

6. Order Cancellation

Customers may cancel orders before dispatch.

Pahari Fashol reserves the right to cancel orders due to:

Product unavailability
Pricing errors
Suspicious activity
Incomplete customer information

7. Delivery Policy

We deliver across Bangladesh.

Delivery time may vary depending on location and product availability.

Customers must provide accurate:

Name
Phone number
Shipping address

We are not responsible for delivery failures caused by incorrect information.

8. Return & Refund

Returns/refunds are accepted for damaged, defective, or incorrect products only.

Customers must notify us within 24 hours of delivery.

Opened or used food products are generally not eligible for return/refund.

Approved refunds will be processed through the applicable payment method.

9. Intellectual Property

All website content including:

Logos
Brand names
Images
Text
Design

belongs to Pahari Fashol and may not be used without permission.

10. Privacy

Your information is collected and processed according to our Privacy Policy.

11. Limitation of Liability

Pahari Fashol shall not be responsible for indirect or unexpected damages.

Our liability is limited to the value of the purchased product.

12. Force Majeure

We are not responsible for delays or failures caused by events beyond our control, including natural disasters, political issues, strikes, or technical failures.

13. Changes to Terms

We may update these Terms & Conditions at any time.

Changes become effective immediately after being published on the website.

14. Contact Us

📧 Email: paharifashol@gmail.com
📞 Phone: +01818-777737
📍 Address: Boalkhali (Nutun Bazar), Dighinala, Khagrachhari, Bangladesh